Open-Air Cinema - Protecting Your Privacy Under the Stars
Welcome to our Open-Air Cinema experience. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our outdoor cinema venue, use our services, or interact with our website and mobile applications. We comply with the General Data Protection Regulation (GDPR) and other applicable privacy laws.
Name, email address, phone number, postal address, and payment information when you purchase tickets or register for our services.
IP address, browser type, device information, operating system, and website usage patterns through cookies and analytics tools.
Movie preferences, seating choices, food and beverage selections, and communication preferences for marketing purposes.
General location information to provide relevant show times, weather updates, and location-specific services with your consent.
We process your personal data for the following purposes: facilitating ticket purchases and reservations, providing customer support and responding to inquiries, sending important updates about show schedules, weather conditions, and venue changes, improving our services through analytics and feedback, personalizing your experience based on your preferences, ensuring security and preventing fraud, complying with legal obligations and industry standards, and marketing communications about upcoming shows and special offers (with your explicit consent).
We process your data based on: contract performance for ticket sales and services, legitimate interests for analytics and security, legal compliance for tax and safety regulations, and explicit consent for marketing communications and optional services.
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist in operating our business, including payment processors, email service providers, analytics platforms, and security services. These partners are bound by strict confidentiality agreements and can only use your information for specified purposes. We may also disclose information when required by law, to protect our rights, or in connection with a business transaction such as a merger or acquisition.
We implement robust security measures including encryption, secure servers, access controls, and regular security audits to protect your personal information. We retain your data only as long as necessary for the purposes outlined in this policy or as required by law. Ticket and transaction data is typically retained for seven years for accounting and legal purposes, while marketing preferences are kept until you withdraw consent or become inactive for three years.
Our website uses essential cookies for functionality, performance cookies to analyze usage patterns, and marketing cookies to deliver relevant advertisements (with your consent). You can manage cookie preferences through your browser settings or our cookie consent tool. Some features may not function properly if you disable certain cookies.
If we transfer your data outside the European Economic Area, we ensure appropriate safeguards are in place, such as adequacy decisions, standard contractual clauses, or certification schemes to protect your information according to GDPR standards.
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes through email or prominent website notices. Your continued use of our services after such modifications constitutes acceptance of the updated policy.
This Privacy Policy is effective as of January 1, 2024, and was last updated on January 1, 2024.